You do not need to have a login to generate a work request. However, we recommend for you to login so you can track the progress of the ticket online. If this is your first time to sign please call us and we can walk you through the process to create a new account. Once the ticket is opened you will be able to track and interact with the technician as progress is made on your ticket. You may also send us an email at
to submit a ticket.
Please feel free to call the office at 469-635-5500 if you have any problems creating the support ticket or logging into the portal. Thank you and we appreciate any feedback you have on the new support ticket program.